Terms of Service

1. Agreement to Terms

Welcome to Abi Green Energies. By accessing our website at abigreenenergies.com or using our services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Abi Green Energies provides solar energy solutions including but not limited to:

• Residential solar panel installation
• Farm and agricultural solar systems
• Solar system design and consultation
• Maintenance and support services
• Energy audit and assessment

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Eligibility

You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding contracts.

4. User Accounts and Information

4.1 Accuracy of Information

You agree to provide accurate, current, and complete information when requesting quotes, consultations, or using our services. You are responsible for maintaining the accuracy of your information and updating it as necessary.

4.2 Prohibited Uses

You agree not to use our services to:

• Provide false or misleading information
• Impersonate any person or entity
• Engage in any fraudulent activity
• Violate any applicable laws or regulations
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Collect or harvest user data without consent
• Use our services for any commercial purpose without our written consent

5. Quotes and Pricing

5.1 Quote Validity

All quotes provided by Abi Green Energies are estimates based on the information provided by you and site conditions at the time of assessment. Final pricing may vary based on actual site conditions, additional requirements, or changes in material costs.

5.2 Quote Expiration

Unless otherwise stated, all quotes are valid for 30 days from the date of issue. After this period, pricing and availability are subject to change.

5.3 Payment Terms

Payment terms will be outlined in your service agreement. Typically, payment is structured as follows:

• Initial deposit upon contract signing
• Progress payments at defined project milestones
• Final payment upon project completion and commissioning

6. Service Agreement and Installation

6.1 Written Agreement Required

All solar installation projects require a signed written agreement between you and Abi Green Energies. The service agreement will detail:

• Scope of work and system specifications
• Total project cost and payment schedule
• Project timeline and milestones
• Warranties and guarantees
• Responsibilities of both parties

6.2 Site Access

You agree to provide safe and unobstructed access to the installation site during the agreed-upon working hours. Any delays caused by restricted access may result in additional charges or project timeline extensions.

6.3 Permits and Approvals

Abi Green Energies will assist in obtaining necessary permits and approvals. However, you are responsible for ensuring that all required permissions from property owners, homeowners associations, or local authorities are obtained before installation begins.

6.4 Installation Timeline

Project timelines are estimates and may be affected by factors including but not limited to:

• Weather conditions
• Permit approval delays
• Material availability
• Site-specific challenges
• Force majeure events

7. Warranties and Guarantees

7.1 Product Warranties

Solar panels, inverters, and other equipment come with manufacturer warranties, typically:

• Solar Panels: 25-year performance warranty
• Inverters: 5-10 year warranty (varies by model)
• Other components: As specified by manufacturer

7.2 Installation Workmanship Warranty

Abi Green Energies provides a workmanship warranty covering the quality of our installation. Specific warranty terms will be outlined in your service agreement.

7.3 Warranty Limitations

Warranties do not cover:

• Damage caused by accidents, misuse, or negligence
• Modifications or repairs by unauthorized parties
• Normal wear and tear
• Acts of nature (lightning, floods, earthquakes, etc.)
• Failure to perform recommended maintenance

8. Maintenance and Support

8.1 Regular Maintenance

To maintain optimal system performance and warranty coverage, we recommend regular maintenance including:

• Annual system inspection
• Panel cleaning as needed
• Performance monitoring
• Component checks

8.2 Customer Responsibilities

You are responsible for:

• Keeping panels clear of debris
• Monitoring system performance regularly
• Reporting any issues promptly
• Ensuring safe access to the system for maintenance

9. Cancellation and Refund Policy

9.1 Pre-Installation Cancellation

If you cancel before installation begins, refund terms will be as specified in your service agreement, typically:

• Full refund if cancelled within 3 days of contract signing
• Partial refund minus design and administrative costs after 3 days
• No refund if materials have been ordered or site work has begun

9.2 Post-Installation Cancellation

Once installation is complete, no refunds will be provided. Issues with installed systems will be addressed under warranty terms.

10. Limitation of Liability

To the fullest extent permitted by law, Abi Green Energies shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Interruption of business operations
• Loss of data or information
• Damages exceeding the total amount paid for services

11. Indemnification

You agree to indemnify and hold harmless Abi Green Energies, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of any law or regulation
• Your violation of any third-party rights
• Unauthorized modifications to the installed system

12. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Abi Green Energies and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

13. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

14.2 Jurisdiction

Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Karur, Tamil Nadu, India.

14.3 Mediation

Before pursuing legal action, parties agree to attempt to resolve disputes through good faith negotiation and, if necessary, mediation.

15. Force Majeure

Abi Green Energies shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters
• Government actions or restrictions
• Pandemics or health emergencies
• Labor disputes or strikes
• Material shortages
• Acts of war or terrorism

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with your service agreement and our Privacy Policy, constitute the entire agreement between you and Abi Green Energies regarding the use of our services and supersede all prior agreements and understandings.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

19. Contact Information

For questions about these Terms of Service, please contact us:

20. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.