Privacy Policy

1. Introduction

Welcome to Abi Green Energies ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abigreenenergies.com or use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Request a quote or consultation
• Fill out contact forms
• Subscribe to our newsletter
• Use our solar calculator
• Contact us via phone, email, or WhatsApp

This information may include:

• Name
• Email address
• Phone number
• Property address
• Electricity consumption details
• Other information relevant to your solar installation inquiry

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services: Processing your inquiries, providing quotes, and scheduling consultations
• To communicate with you: Sending you updates, marketing materials, and information about our services
• To improve our website: Understanding how visitors use our website to enhance user experience
• To analyze and optimize: Conducting analytics to improve our services and marketing efforts
• To comply with legal obligations: Meeting regulatory requirements and legal processes
• To protect our rights: Preventing fraud and enforcing our terms and conditions

4. How We Share Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Email delivery services
• Analytics providers (e.g., Google Analytics, Meta Pixel)
• Customer relationship management systems

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another party
• Withdraw consent: Withdraw your consent at any time

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

11. Google Analytics and Tracking

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

12. Meta Pixel

We use Meta Pixel (Facebook Pixel) to measure the effectiveness of our advertising campaigns and to show you relevant ads on Facebook and Instagram. You can control how your data is used for advertising by adjusting your Facebook ad preferences.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

15. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.